Notation Based on the Act on Specified Commercial Transactions

Seller	UP1 Co., Ltd.
Representative responsible for operations	Takako Ishii
Brand name	TERA-HEAT
Address	3-21-1 Chuo, Misato City, Saitama 341-0038, Japan
Phone number	0120-831-137
Email address	info@taion37.com
Selling price	Based on the price displayed on each product page.
Additional charges beyond the product price	Consumption tax, shipping fees, bank transfer fees, and other payment processing fees may apply and shall be borne by the customer. Details will be displayed on the product page, cart screen, or checkout screen.
Payment methods	Credit card, Shop Pay, Apple Pay, Google Pay, and other payment methods designated by this store. Available payment methods will be displayed on the checkout screen.
Payment timing	For credit card payments and other online payments, payment is finalized at the time of order. For other payment methods, the terms set by the respective payment provider shall apply.
Delivery timeframe	Orders are typically shipped within 2 to 5 business days after order confirmation. However, shipping or delivery may be delayed due to inventory status, delivery region, weather, traffic conditions, extended business closures, or other circumstances.
Delivery method	Delivery is made by the Company or a shipping carrier commissioned by the Company.
Formation of contract	A sales contract for the relevant product is formed when the Company sends a notice of order confirmation or notification that shipping procedures have commenced following completion of the customer's order.
Returns, exchanges, and cancellations	As a general rule, returns or exchanges requested by the customer after receipt of the product for reasons attributable to the customer are not accepted. In the event of a product defect, damage, soiling, mis-shipment, or similar issue, please contact us within 7 days of receiving the product via the inquiry form or at info@taion37.com. We will review the matter and respond with either an exchange or a refund. Shipping costs for returns or exchanges due to our error shall be borne by the Company. Product packaging (boxes, bags, wrapping, and packing materials) is intended solely for product protection. Returns or exchanges based solely on damage to packaging, or returns or exchanges of packaging only, cannot be accepted. If damage to the outer packaging during transit is suspected, please contact the shipping carrier directly. For further details, please refer to the "Returns and Refund Policy" posted separately.
Restrictions on sales quantities	Sales quantities may be limited for certain products. Orders may also be cancelled in cases of out-of-stock items, payment failure, suspected resale, or other circumstances the Company determines to be inappropriate.
Licenses and qualifications	Second-hand Dealer License: Saitama Prefectural Public Safety Commission, No. 431310062656
Qualified invoice issuer registration number	T2040001034181